Workplace Compliance - What Do We Do?

Help your employees help you – maintain a safe and respectful work environment, avoid potentially dangerous or litigious situations at work, and maintain the high standards of quality you have established. In fact, Workplace Compliance Training Services will help you raise the bar by enhancing your employees’ understanding of often complex issues.

Workplace Compliance Training Servicesä (WCTS) is a flexible educational program that will equip companies of any size with the knowledge they need to comply with increasingly complicated, frequently changing regulations concerning workplace safety, harassment on the job, and creating a fair and respectful working environment for all employees.

The WCTS library of compliance briefs is comprised of short, to-the-point lessons designed to develop employees’ skills and knowledge in key areas. The briefs are delivered online, and can be completed at the participant’s convenience – wherever and whenever. “Briefs” differ from most traditional web-based training courses because they are just that: brief. Compliance briefs should take no longer than 30-45 minutes to complete and are focused, informative, and practical. Each brief guides the learner through no more than three specific objectives and assesses his or her ability to practice the compliance-related behavior in the workplace at the conclusion of the brief.

Other features of WCTS compliance briefs that make them the best choice for compliance training:

Few complex interactive “flash” graphics to load: enable participants to complete the brief in a timely manner via any type of Internet connection, including dial-up
User-friendly language that makes “legalese” read with ease
Examples that are similar to real situations that employees might encounter in your own organization, not some hypothetical, unrealistic place
A fully-customizable interactive application exercise after each learning objective
An assessment tailored to your needs for tracking employee participation in training, their success rate, and virtually any other type of data you wish to collect
The availability of follow-up consulting by WCTS and its parent firm, The Scher Group, on problematic organizational areas: We can develop a solid plan for enhancing organizational knowledge and performance.

Workplace Compliance Training Services was formed in response to demands from professional service firms, who agreed that information currently available fails to adequately prepare companies for the rapid introduction and changes of complex and potentially threatening legislation and governmental regulations they face.

The WCTS library of compliance briefs is designed to make employees and their companies wiser consumers of information regarding such topics as sexual harassment, occupational safety and health, diversity, and workplace violence by teaching them basic strategies for meeting the demands of regulatory agencies and cultivating a better understanding of why regulations exist. As a result, the library offers companies the opportunity to become socially and ethically responsible and lower their exposure to potentially expensive, damaging, embarrassing, and threatening litigation.

Each brief is designed as a 45 minute module that targets employee thinking and behavior about a specific compliance-related issue. Each web-based module includes an overview (including definitions of terms), two or three pointed learning objectives, on-line workbook pages designed to “teach” the content of each objective, an application exercise for each objective designed to give the learner practice in using the knowledge in a realistic way, a summary review, quiz, and final assessment.

There is no other program like WCTS currently available for organizations of any size. Professionally developed curriculum helps your employees be in compliance at all times. The WCTS Library is flexible; we can customize each brief in the following ways:

The examples provided in each lesson – to reflect the vocabulary used in your business and situations your employees might really encounter.
The assessments provided at the conclusion of each brief – to give you the data you need to make long-lasting improvements in your organizations
The content itself – to reflect changes in regulations

The following is an up-to-date list of briefs available through the WCTS Library. Check back often for updates.

Sexual Harassment and Sex-Based Harassment:

Unwelcome Conduct, Quid Pro Quo and Hostile Environments: The Latest You Should Know About Sexual Harassment and How it is Defined

Determining Appropriate Nonverbal Behavior in the Workplace

Sex-Based Harassment: Not All Harassment is Sexual

Harassment Directed Toward Gays & Lesbians: Building Understanding, Policies, and Promoting Awareness
Same-Sex Harassment: Understanding the “Gray” Areas of Sexual Harassment Policy
Verbal Harassment: Know When to Draw the Line in Workplace Conversations
Physical Harassment: Avoiding the Most Blatant Form of Sexual Harassment
Management/Supervisor Responsibilities: Handling the Sexual Harassment Complaint Sensitively and Appropriately

Workplace Stress, Aggression, and Violence

Stress Management Begins With You: What Employees Can Do to Create a Lower Stress Environment
Organizational Change Basics for Managers: Small and Large Changes for Lowering Employee Job-Related Stress
Strategies for Identifying Workplace Violence Potential: Difficult Clients, Problems With Co-Workers, and Dealing with the Public
The Late Night Retail Industry: Hazard Abatement and Prevention
Intimidating, Frightening, and Disruptive Behavior: Recognizing and Diffusing the Most Common Incidents of Workplace Stress
Anger Management and Simple Conflict Resolution: Basic Communication Strategies for Preventing Stress, Aggression, and Violence
Personal Security Measures: Empower Yourself by Knowing What Protective Resources are Available
Management/Supervisor Responsibilities: Responding Sensitively and Appropriately to Incident Reports

Substance Abuse In the Workplace

How to Recognize Substance Abuse & What to Do: Your Responsibilities as a Manager or Supervisor
How to Recognize Substance Abuse & What You Can Do: Your Role as a Co-Worker
What Managers and Supervisors Need to Know About Drug Testing

Workplace Diversity

Ageism: One of the Subtle “-Isms” to Beware
Ethnic/Racial/Color Diversity: It’s Not Just “Political Correctness”
Gender and Communication: Similarities, Differences, and How to Communicate Flexibly

Fair Hiring, Retention, and Promotion Practices (For Managers, Supervisors, and anyone involved in the hiring, retention, promotion, and termination process)

Employer Responsibilities: The Interview
Employer Rights: The Background Investigation
What are My Rights/Responsibilities Under the Americans With Disabilities Act?
How to Avoid Negligent Hiring
How to Avoid Negligent Promotion
How to Avoid Negligent Retention
It’s Time to Discipline: Handling the Conversation, Appropriate Documentation Processes
Best Practices for Conducting Performance Evaluations
Handling Terminations

Understanding the Family and Medical Leave Act: Rights and Responsibilities

OSHA Training

Section 508 Compliance for Managers and Supervisors: IT Accessibility

What Are My Responsibilities?: Types of Disabilities Covered by 508
How Do I Accommodate Disabilities Covered by 508?: Types of Assistive Technologies Used by Persons with Disabilities

Post 9/11 Compliance Concerns: Workplace Rights of Muslims, Arabs, South Asians and Sikhs

E-Mail and Internet Use Policies: Recognizing Your Own Potential E-Mail or Internet Abuse Before It’s Too Late

Socialization and Mentoring: Relationships for Proactively Learning the Rules and Norms of Your Company

Compliance Assessments:

Employer Labor Law Audit

Organizational Climate Assessment

Gender Role in the Workplace Inventory

Aggression in the Workplace

Workplace Violence Predictor Index

Diversity Sensitivity Measure